Yes, you can terminate this contract by calling the Sears Protection Agreement office at 1-800-827-6655. Sears Appliance plans cover all major kitchen utensils, but do not protect dual appliances. For example, if you have a second refrigerator, second selection, oven or baking sheet, the item will not be covered by any of the sears plans or complementary options. This is not uncommon for home warranty providers. Copyright There have always been wide differences of opinion as to whether consumers who purchase large appliances should also pay for “extended warranties,” “maintenance contracts” and similar insurance policies. The last straw was a combined AC/Heating unit that needed to be repaired or replaced. The problem was first diagnosed by its so-called preventive maintenance service on April 24, 2020 and, to date, when I write this review, it is still unresolved. “One day my tumble dryer was out of work; I called Sears and someone came out the next day and fixed it. No maintenance contract for the tumble dryer.
A few months later, my freezer broke and I had a maintenance contract. For almost a week, they were unable to get out. It was fast, but I lost hundreds of dollars of food. (For ourselves: if we were to do without a large appliance for six days, we would give up the tumble dryer earlier than our refrigerator.) Stay away from this company. I`ve been with her since 2017. In March 2020, my fridge stopped cooling. The first technician arrived and said the compressor needed to be replaced. He ordered one and returned on 4/01,2020 to replace it. It cooled down less than 24 hours.
I called another request and had to wait a week before someone arrived. The second technician said there was oil in the ducts and that it would not hold Freon. He said it couldn`t be fixed and someone would be in contact with me. Of course, I did not receive a call. I`m going to call different numbers on my warranty. I was hanged, I had other numbers to call and go around. Watch out for this terrible plan. I bought the Sears Home Warranty Plan for $49.99 a month. I have filed an application and they charge you an additional $75.00 for each claim that is not disclosed when you sign up. Then I filed a claim to repair my washing machine and Sears plus called service technology and sms to confirm that I was at home. I recalled the repair technology and left a message like a message and text message to sears and the technology I spent all day at home. I took the work day for the appointment and the technique did not want to come to the appointment and cancels.
I was very angry and called Sears back. They gave me the name and number of a third party, and they didn`t answer the phone, they called me back or they texted me. I`ve been driving and I can`t fix my washing machine. Worst service I`ve ever had in my life. Don`t buy this plan. It`s a scam. The Sears Protection Agreement covers manufacturer errors, normal wear and cosmetic defects. With this agreement, customers benefit from unlimited warranty, not deductibles. All plans include a heating system and a cooling system of a preventative maintenance check per year – at no additional cost.1 Our experienced technicians make their home for the summer or winter with a 17-point inspection that identifies necessary adaptations or repairs. Sears Home Services, the Department of Sears, which offers plans for home warranty and repair services, offers a total of three plans: the application plan, the system plan and the home plan. Only the appliance and Whole House plans offer coverage for the devices.
These plans provide protection for important equipment, including refrigerator, dishwasher, tumble dryer, tumble dryer, built-in microwave, assortment, oven and baking sheet. To submit a claim and track status, use the Sears portal to log in to your account. If you want to plan a preventative maintenance visit, you can also call 855-256-2467. Beware of the buyer – This warranty policy will not c